Welcome to Improvement Solutions - helping leaders transform performance and achieve lasting results

 

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Becky Simpson
Business Coach | Mentor | Consultant
Founder of Improvement Solutions

 

Hi, I’m Becky—founder of Improvement Solutions and passionate advocate for people, performance, and purposeful leadership.

I started this business back in 1999 with a simple goal: to help organisations navigate change and deliver results that matter. For over two decades, I worked with major Corporates, leading strategy and transformation projects that improved customer experience, streamlined operations, and drove sustainable growth. My approach always focused on getting the right balance between People, Process, and Technology.

 

Over the years, I’ve led initiatives that:

• Significantly increased customer satisfaction, acquisition, and retention

• Delivered major cost savings through smarter ways of working

• Reduced business risk with strong planning and processes

 

But what I’m most proud of is the impact I’ve had on people—the teams I’ve coached, mentored, and supported to grow beyond their own expectations. I believe change is only successful when people are truly engaged, empowered, and supported every step of the way. That belief shaped everything I did, and it still does today.

 

What I Do Now

Today, my focus is on helping leaders and business owners transform performance—faster, more confidently, and with less stress. As a coach, mentor, and consultant, I work with executives and senior managers to:

• Clarify goals and strategy

• Build high-performing teams

• Improve work-life balance

• Achieve sustainable business growth

Whether through one-to-one coaching, strategic planning, or tailored support, I bring fresh perspective, practical tools, and honest feedback to help you reach your potential—and enjoy the journey.